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NOTIFY RESIDENTS

ABOUT THE NOTIFY RESIDENTS FUNCTION

This function facilitates the notification to residents of the Residents Association of events or activities via pre-defined email templates.

This report generation function supports the following capabilities:

· Allows for the email notification to all or selected residents of events or activities via pre-defined email templates.

· Allows for the tracking of email notifications issued through the system.

HOW TO NOTIFY RESIDENTS?

1. Click on the NOTIFY RESIDENTS function from the JIRAN system main menu.

2. The system will display the EMAIL BROADCAST screen for you to initiate the email notification.

3. Once in this function, you will see a list of reports available for your selection.

4. Enter the following information to create a new service level record:

DATA FIELDS	DESCRIPTION
Recipient of Notifications	This selection determines the recipient of the email notification to be sent. These recipients can be: a. All Residents by RA – this option will result in email notifications being issued to all residents within the RA b. All Residents by Street – this option will result in email notifications being issued to residents within a specific street within the RA. c. By Units – this option will result in email notifications being issued to a specific resident, i.e. unit.
Template	Denotes the email template to be used for this notification. The selected template will populate the subject and message contents as setup in the EMAIL TEMPLATES maintenance function.
Subject	Determined by the email template selected
Message	Determined by the email template selected
Attachments	Denotes the various attachments that can be attached to this email notification IOnly doc, docx, rtf, txt, csv, xls, xlsx, bmp, gif, jpeg, jpg, png, tif, html, pdf and zip file extensions are supported

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5. Click on SEND to send the email notification.

6. The system will prompt you whether the email was sent successfully.

1. The EMAIL HISTORY tab displays the history of emails notifications sent from the JIRAN system.

2. From the EMAIL BROADCAST tab, switch to the EMAIL HISTORY tab.

3. Enter the following search criteria to retrieve the desired historical record:

DATA FIELDS	DESCRIPTION
Email Date	Denotes the date range which the historical records are to be retrieved. Select the date from the date selection option
Subject	Enter the subject details to search for the historical records. Partial search is supported

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4. Click on SEARCH once the search criterion has been defined.